Aviso de privacidad
We (also referred to as "We", "Us" or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the https://lucerinver.com website (the Lucerinver).
We uphold the following principles:
We want you to make informed decisions about how your Personal Data is used and processed. We use a variety of methods and procedures to provide clear, relevant information, and where we believe specific details are necessary, we will provide them at the appropriate time. We are also glad to answer any questions you may have about our data practices, your account controls, or any applicable service limitations.
1. ¿El alcance?
This policy explains the types of Personal Data that Lucerinver collects about individuals, and how that data is processed, shared with third parties, stored, and protected.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly or through a combination of additional information we hold or can access.
In this Policy, "processing" means any activity involving the collection or use of Personal Data. This includes organizing, managing, structuring, and storing Personal Data.
Our services are intended for a general audience and are not designed for individuals under 18 years of age. We do not knowingly request or collect information from individuals under 18, nor do we knowingly allow them to use our services. If we discover that we have collected information from a minor, we will delete it as soon as reasonably possible.
2. What Personal Data Do We Hold About You?
We collect Personal Data when you access our service or service channels, or visit our website. In some cases, we may ask you to provide it directly. In others, we collect Personal Data by analyzing how you use our Services or service channels, or when external partners share your information with us.
3. You are not required to disclose personal information to the company, and doing so will have no consequences.
However, you are not required to provide any personal data. In some cases, choosing not to provide certain personal data may limit our ability to deliver the services or prevent you from accessing the website.
4. What personal data do we collect? When you visit our website, we may collect the following information:
This includes information about your online activity logs and traffic data (including your IP address, access date, and access time), your language settings, software crash reports, browser type, and information about the device you use to access the Service. This information is not considered personal data and cannot be used to identify you.
Personal Data we receive from you: any personal data you choose to provide when connecting, through Us, to a third-party trading platform.
Personal information you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.
5. Transparency and Grounds for Processing Your Personal Data
The Company processes your Personal Data for the purposes described in this section, following transparent data handling and security practices.
The Company only uses Personal Data concerning you when a clear and appropriate reason exists for doing so. Below is an explanation of when the Company may process your Personal Data:
- You have given your consent for us to process your Personal Data for one or more purposes. This applies when you submit personal information through the Website for us to transfer to a third-party trading platform.
- The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve Our Services or to defend against legal claims.
- Processing follows clear service standards.
Contact us by email for more information on how we process information and the measures used to protect it.
Below is a summary of why we may use the information you provide, including the relevant purposes related to account, service, and security involving Personal Data.
Alcance, Transparencia
1. A pedido suyo, podemos recopilar sus Datos Personales y compartirlos con proveedores externos para ayudarlo a acceder a servicios de trading digital. Solo lo haremos cuando usted nos solicite gestionar esto.
You have consented to the processing of your Personal Data for one or more purposes.
2. Para responder a sus solicitudes, preguntas o inquietudes, podemos necesitar Datos Personales que nos permitan atender cualquier consulta que tenga sobre los Servicios.
El procesamiento resulta necesario para los intereses legítimos de la Compañía o de un tercero.
3. Personal Data is processed only when necessary to support account administration, platform security, and clearly defined service requirements.
To provide secure and reliable account services, this processing is necessary.
4. Para mejorar Nuestros Servicios. Podemos utilizar Datos Personales para mejorar Nuestros Servicios, incluidos, entre otros, los informes de fallos y errores de funcionamiento que recopilamos en relación con los Servicios.
Processing is necessary for the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our services
El procesamiento es necesario para los intereses legítimos de la Compañía o de un tercero.
6. To carry out and manage activities that support the operation of Our Services. These may include internal administrative functions, business development, strategic decision-making, internal review processes, and related activities.
This processing is necessary for the legitimate interests of the Company or a third party.
7. We conduct analysis, including statistical analysis. To support decisions across a range of matters, we use various analytical techniques, including statistical methods.
Este procesamiento resulta necesario para los intereses legítimos de la Compañía o de un tercero.
8.
To protect our assets, rights, and interests, as well as those of third parties, we have established processes to file and defend legal claims.
We may process Personal Data when necessary to protect our rights, interests, and assets, or those of third parties, in accordance with the relevant agreements, conditions, terms, and policies.
El tratamiento es necesario para los intereses legítimos de la Compañía o de un tercero.
6. Transfer of Personal Data to Third Parties
The Company may also share Personal Data with third-party companies that provide us services, such as hosting and storage providers, IP address data services, and user experience analytics.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In these cases, we will provide such platforms with the Personal Data you have supplied to us. Their use of your Personal Data is subject to their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with related entities or business partners. This can provide the Company with resources that help improve and refine the products and services offered to customers.
Where necessary to protect the rights or assets of third parties, the Company may apply appropriate account controls, security practices, and transparent data-handling procedures.
We may also share Personal Data about you with prospective investors, buyers, or lenders of the Company or another group company when a relevant transaction is under consideration. This may include the transfer or sale of assets belonging to the Company or another group company, or forming part of any merger, restructuring, consolidation, or insolvency involving the Company or another group company.
7. Cookies and Third-Party Services
We may use third-party services, such as companies that provide advertising on our website or analytics services. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit or access the website. Cookies collect information about your preferences and browsing habits to improve your user experience, remember your choices, and personalize products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are temporarily downloaded to your device and remain there for a short period until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the website recognize you as a returning user and make it easier for you to revisit and use the website.
Categorías de Cookies:
We may use these cookies for the following purposes:
1. Cookies are essential for the site
These cookies are necessary to access the features you have requested and to browse our website. They are used to provide you with the information, products, and services you have asked for.
They are also necessary for your device to download and transmit data. This allows you to browse the website, use its features, and return to pages you have previously visited.
Cookies collect personal data, such as your username and the date of your most recent login, to confirm that you are logged in on the site. Session cookies are deleted when you close your web browser.
2. Cookies Funcionales
Cookies allow us to recognize you each time you visit our site and remember your settings and preferences.
Cookies collect personal data, such as your username and last login date, to confirm you are logged in to the site. Session cookies are deleted when you close your web browser.
3. Cookies de rendimiento
We use cookies to collect statistical data on site performance and help us improve it. They also allow us to analyze how our website is used.
Las cookies almacenan datos anónimos que no están vinculados a una persona física identificada o identificable. Algunas se eliminan al cerrar el navegador, mientras que otras pueden permanecer almacenadas en su dispositivo de forma indefinida.
Cookies are blocked or have been deleted
To block or delete cookies, you must change your browser settings. Below you will find links to help you with this process in some of the most commonly used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please note that some or all features and functions of the Website may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently respond to Do Not Track signals.
8. Retention of your personal data
The Company retains Personal Data for as long as necessary to fulfill the purposes described in this Policy, or longer where required to support account controls, security practices, and service standards.
We share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for an additional 12-month period.
We periodically review the Personal Data we hold to confirm it remains necessary.
9. Transfer of Personal Information to a Third Country or International Organization
Your personal data may be transferred to other countries. This means your personal data may be sent to a third country outside the country in which you reside, or to an international organization or jurisdiction. The Company takes appropriate measures to safeguard the Personal Data you provide and to help ensure data subjects can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organization that maintains adequate safeguards for Personal Data, supported by transparent security practices, clear data processing standards, and appropriate controls designed to protect information throughout the transfer process.
- The transfer is carried out under a clear agreement between the relevant entities or public authorities, with transparent terms, defined controls, and established service standards.
- This transfer was carried out using established data protection clauses and security practices designed to support the responsible handling of personal data. We apply transparent data transfer procedures, documented controls, and service standards to help protect information processed across borders.
The Company can provide details of the security measures used to protect your Personal Data when transferred to third countries or international organizations. To request this information, email info@lucerinver.com
10. Personal Data Security
We implement appropriate organizational and technical safeguards to protect Personal Data. These measures are designed to reduce the risk of destruction, loss, alteration, or unauthorized, accidental, or unlawful access.
However, we cannot guarantee that your Personal Data will remain secure or error-free at all times. We are not liable for intangible, incidental, or consequential losses arising from the use or disclosure of Personal Data, including disclosure caused by transmission errors, unauthorized third-party access, or circumstances beyond our reasonable control.
In certain circumstances beyond our control, we may need to share Personal Data relating to you with third parties, such as service providers or public authorities. In such cases, we cannot control the security measures these third parties apply to your Personal Data.
Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you transmit to us online.
11. Hyperlinks to third-party websites
Our website may contain links to third-party websites and applications. These operate independently and are not under the Company's control. We are not responsible for how they collect or process Personal Data, and this Policy does not apply to any activity conducted through them.
Before accessing or using any third-party website or application, we recommend reviewing its privacy policy and practices. We also suggest considering these carefully before providing any Personal Data.
12. Changes to This Policy
When visiting third-party websites or applications, we recommend reading their privacy policies before accessing or using their services. We also suggest careful consideration before providing them with any Personal Data.
13. Your Rights Regarding Your Personal Information
You have the right to ask us to confirm whether Personal Data relating to you is being collected, to correct any inaccuracies, and to delete Personal Data we no longer need. You may also ask us to restrict certain types of processing of your personal information.
If you reside in the EEA, please refer to this page:
These rights apply to the information you provide and to other Personal Data relating to you. You may exercise your rights by sending an email to the address indicated below.
Right of access
You may ask the Company to confirm whether your Personal Data is being processed. If so, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. Information will be provided electronically if you request it in that format.
Your right to access Personal Data must not adversely affect the rights and freedoms of others. If a request could harm the rights or freedoms of another person, the Company may refuse to comply with it or limit the information provided.
Right to rectification
You may ask the Company to correct inaccurate Personal Data. You may also request that incomplete Personal Data concerning you be completed, taking into account the purpose for which it is processed.
Right to erasure
You may request erasure when: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of Personal Data based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with an applicable legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation requiring processing under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.
Restriction of processing
If you are concerned about the accuracy of your Personal Data, you may ask the Company to restrict its processing while the information is being verified.
When you request restriction of processing, the Personal Data may generally only be stored, unless you provide consent, or unless processing is necessary to establish, exercise, or defend legal claims, to protect the rights of another person, or to address an important public interest matter within the European Union or a Member State.
Right to data portability
Where processing is automated and based on your consent or on a contract with you, you may request the Personal Data you have provided to the Company in a structured, commonly used, and machine-readable format.
You may also request that your Personal Data be transferred directly from the Company to another controller, where this is technically feasible. Exercising your right to data portability does not affect your right to erasure. Data portability must not adversely affect the rights or freedoms of any other person.
Right to object
You may object at any time, on grounds relating to your particular situation, to the use of Personal Data concerning you where processing is based on legitimate interests pursued by the Company or by a third party. This includes profiling based on such interests. We may continue processing where compelling legitimate grounds override your rights, freedoms, and interests, or where processing is necessary to establish, exercise, or defend legal claims.
In relation to direct marketing, you may object at any time to the processing of Personal Data concerning you, including related profiling.
Right to withdraw consent
You may withdraw your consent to our processing of Personal Data about you at any time. This will not affect the lawfulness of processing carried out on the basis of your consent before it was withdrawn.
You may submit a complaint directly to Us using the contact details provided below.
Our aim is to handle privacy concerns clearly and fairly, to explain how your Personal Data has been used, and to provide an appropriate response to matters raised regarding its processing.
Under certain circumstances, European Union or Member State law may limit the rights relating to your Personal Data described in this Section 13.
We will provide the information requested under your rights in Section 13 of this agreement within one month of receiving your request. This period may be extended by up to two further months where necessary, taking into account the complexity and number of requests. Within one month of receiving your request, we will notify you of any such extension and explain the reasons for it.
Unless otherwise stated in Section 13, information requested under your rights in Section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, particularly where requests are repetitive, we may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action. We may also refuse to act on the request.
If the Company has reasonable doubts about the identity of the person making a request, it may ask for additional information necessary to confirm that person's identity.